Accessibility Requests to Jones & Bartlett Learning, LLC from post-secondary institutions located in the United States or Canada:

Please submit all requests through AccessText Network at

Accessibility Requests to Jones & Bartlett Learning, LLC from non-post-secondary institutions, such as Fire Academy’s/EMS training facilities and/or Career and Technical Education centers/programs OR institutions located outside the United States and Canada:

Jones & Bartlett Learning, LLC provides PDF or DOC files, at no charge, to Disability Student Services (DSS) offices upon request for qualified students with a disability (as determined by the DSS). Requests must come from the institution's designated accessibility officer or legal entity authorized to act on behalf of the institution. Files will only be provided to the requesting institution. Requests directly from students will not be processed.

Important Note: The Jones & Bartlett Learning, LLC textbook being requested may already be in a format the student may require. Please check the following resources before submitting a request.

We will respond as quickly as possible, but please understand that it may take 2-3 weeks for the requesting institution to receive the electronic file.

All requests are delivered via email in a .ZIP archive, and spam filters or email file size limitations may prevent email delivery of attachments. If the requested files have not been received within three weeks of the request, please contact Jones & Bartlett Learning. The attachment size for a zipped Word file is generally under 5 MB. You must have at least 5 MB available in your Inbox. Please check with your email service provider to confirm your account meets these requirements. Jones & Bartlett Learning is not responsible for lost or blocked email transmissions and attachments.

Our Product Information


Your School Information

*Name of School:  
*School Address:  
*Zip Code:  

Coordinator of Services or Other Authorized School Official

*First Name:  
*Last Name:  
Fax Number:
*Instructor's Name:  
*Course Name:  

Student Information
(If, for reasons of confidentiality, the school does not want to give the
student's name, give your name instead).

*First Name:  
*Last Name:  
*Zip Code:  

Mailing Address Where File Is Being Converted To Braille Or Audio (if applicable)

First Name:
Last Name:
Zip Code:

For statistical purposes please enter the student's screen reader/speech software information

Reader Name:

Other Information

If your college participates in a multidistrict alternative media center, state law may require that you first contact the center with your request.

I verify and agree that:

  1. The requesting school or disabled student has purchased the above named printed work (the "Title").
  2. The student is registered to take or attend the above course requiring the use of the Title.
  3. The student has a disability that prevents him or her from using the Title.
  4. The disability has been verified by the school's accessibility services department.
  5. The request is made or supported by the Coordinator of Services for Students with Disabilities or other appropriate school official.
  6. The Title has been determined to be essential to the student's successful completion of the course.
  7. The student and the school will not use or further distribute or copy the electronic files for the Title for any other purpose.
  8. In using the electronic files provided by the Publisher, the disabled student, the College Disabled Student Services Office, or other student official, will abide by the Copyright Law of the United States of America, as amended (17 U.S.C. Sec 101 et seq.) and the applicable code of conduct and policy of the requestor's school.
  9. Jones and Bartlett Publishers owns all rights to the Title and the electronic files for the Title, including copyright. The student and the school have only the right to use the electronic files for the purposes set forth in this request.

This file is being provided for use by one student with a disability at your institution who is the specific subject of this request. You agree not to otherwise reproduce, use, sell, transmit, publish, broadcast, or otherwise disseminate or distribute the file (or any version modified for accessibility purposes) to anyone, including but not limited to other students with a disability at your or any other institution, others in the same company, school, college or other organization, whether or not for a charge or other consideration, including but not limited to use in connection with the sale, retransmission, distribution, publication, broadcasting, circulation or other dissemination, for any purpose, whether commercial or otherwise, without the express prior written permission of Jones and Bartlett.

Please read the following statement. By checking the box, you have made the following agreement:

 I verify that the above answers and verifications are complete, true and correct and that by submitting this request and receiving the requested electronic file, I am agreeing to abide by these terms.

*Requestor's Full Name:  
*Requestor's Email:    
Comments: (Optional)

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